Introduction

Terravibe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website terravibe.nl (the "Website"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use the Website, and information from third-party sources.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Sign up for our newsletter
  • Complete contact forms or request information
  • Participate in surveys or contests
  • Download resources or tools
  • Comment on blog posts

This information may include:

  • First and last name
  • Email address
  • Phone number
  • Mailing address
  • Password
  • Financial information (for paid services)
  • Other information you choose to provide

Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Usage data (pages visited, time spent on pages)
  • Referring websites
  • Location information
  • Cookies and similar technologies

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Website and services
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Protect against harmful, unauthorized, or illegal activity
  • Comply with legal obligations

Cookies and Similar Technologies

We and our third-party service providers may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities over time and across different websites.

Cookies

Cookies are small data files stored on your device. We use the following types of cookies:

  • Essential cookies: Necessary for the Website to function properly
  • Preference cookies: Remember your settings and preferences
  • Analytics cookies: Help us understand how visitors interact with our Website
  • Marketing cookies: Track your browsing habits to deliver targeted advertising

Managing Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.

Third-Party Services

We may use third-party services to help us operate our Website, including:

  • Google Analytics to analyze Website usage
  • Facebook Pixel for advertising and conversion tracking
  • Payment processors for transactions
  • Email service providers for newsletters and communications

These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services
  • For legal reasons: To comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to protect our rights
  • With your consent: In other ways described to you at the point of data collection or with your explicit consent
  • Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any password and account information.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request that we correct inaccurate or incomplete information
  • Deletion: You can request that we delete your personal information
  • Restriction: You can request that we restrict the processing of your information
  • Data portability: You can request a copy of your information in a structured, commonly used, and machine-readable format
  • Objection: You can object to our processing of your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Email Communications

You can opt out of receiving our marketing emails at any time by clicking the "unsubscribe" link in the emails or by contacting us. Please note that even if you opt out of marketing communications, we may still send you administrative emails about your account or transactions.

Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

By using our Website or providing us with your information, you consent to this transfer, storage, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of such changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Terravibe

Studio 28 Shaw Coves

Lexiville PO17 5HZ

United Kingdom

Email: privacy@terravibe.nl

Phone: +44 617 306 8824